Tech Tip of the Month

Delete a Word table but keep its contents
To remove a table but keep its contents:

  1. Click somewhere in the table
  2. On the Table Tools Layout tab in the Data group towards the very right end of the Ribbon, click on the Convert to Text button
  3. A dialog box appears asking you how you want to separate the text in the table.  Go with the default selection of Tabs if you want the text to look the same way it does in the table.  Choose Paragraph Marks to put the content of each on a separate line in your document.
  4. Click on OK.

I think this is one of those features you may not use often but when you need it, it can be a real time saver.

Brought to you by Alandale Training a great resource online for tips and on-site computer training courses in Vancouver, BC. Visit their site at

If you liked this tip click here to join the Alandale Training Mailing List to receive more great tech tips.

Tech Deal of the Month


Each month we will supply you with a product that we believe is a great deal and may suit your business or personal needs. This is an opportunity for you to save time and energy shopping around for what’s best at the best price, because we have done it for you!

Logitech M510 Wireless Laser Mouse – 2 year battery

Price: $ 49.99
*Tax and Shipping not included
If you are interested please contact the sales team at

Comings and Goings

We recently said good-bye to one of our help-desk staff, Jaspreet Sidhu, we wish him the best of luck in the future and we are sure he will do great. A big welcome goes to our new help-desk crew, Terance (Terry) Connolly and Miguel Alberastine. The family man Terry joins us after being in the field for a year and has a passion for the networking aspect. When he is out of the office and off the computers he loves spending his time with family. This is Miguel’s first IT specific job and we are excited to have him grow and develop in our company. Miguel is a Linux user and spends his time doing typical ‘geek’ stuff, from mechanical projects such as cars and bikes, to learning programming and tweaking computer hardware. He also does breakdancing, and is a combative instructor.

So when you call our help desk, these are the new voices you will hear! Welcome to the team Terry and Miguel!

Summer Tech Gadgets for Pets


If you love buying gadgets for everyone one in your household, why not buy one for your 4-legged best friend? Below are 4 great summer accessories/gadgets that you can buy for your pets.


Tagg – The pet tracker
I’m sure you have heard of the pets that have gone missing recently, or trouble tracking them down. Or if you live in a wooded area and your dog gets to roam free at times, or even at the dog park and they is off chasing a squirrel, it’s always nice to have peace of mind that they are safe/nearby. Tagg is a GPS pet tracker; it has a mobile app and a clip to snap onto the collar. Of course this is not secure as if someone wanted to steal your dog they could just take it off. It also works to monitor your pet’s daily and long-term activity levels. It is $99.95 and has a monthly fee.


Nat Geo Pet’s Eye View Camera
So we have been looking for one of these lately, but some of the cost for a novelty item is a bit steep. Here is a cheaper version, so you can get to see things from your pet’s point of view. This Crittercam clips onto the collar, it is water-resistant, extremely durable and stores up to 40 photos. $35.95

Go-Go Dog Pals
Not that I am encouraging lack of exercise, but some dogs have a lot of fuel that need to be spent, and something the kids want to play with the dog and can’t keep up. The go-go dog pal is an interactive remote control dog toy. Long range operating control system lets you run it out to 350 feet, and it can travel up to 35km/h. $229.99

Another play fetch from a distance type gadget, but great if you have a big back yard. This great little remote fetch machine is wonderful for those dogs that just can’t get enough! It can launch up to 45+ feet at 7/15 second intervals when the buck is loaded; if only a single ball is used, there is a safety delay of 7/15 seconds before the ball is back in play. $139.99

Windows 8.1 Update


April 8th was the release date for Windows 8.1 Update, for all those Windows 8.1 users. Lots of people have been waiting for this update which was being called ‘Update 1 / Spring Update, and it’s now available.

The main purpose of this update was to make Windows 8 more palatable for mouse/keyboard users. Although, another key purpose is that it includes a ‘security update’, any and all Windows 8.1 users must download the update if they plan to continue to download any security or feature updates.

There are quite a few little changes they have made such as the Power/Search button is not on the Start screen, access to taskbar from anywhere, and go to desktop when you sign in, instead of Start. My favorite feature would be the return of the start menu, but with a twist. It will allow you to choose favorites from your applications so they show up at the top of your start menu. For more information and how to download click here, Microsoft.

Turn of Auto-Play on Facebook


For those Facebook users out there, I am sure you have noticed the ‘auto-play’ when you are scrolling through your newsfeed. Like most things that Facebook releases/implements, you don’t get too much of a say. Always needing to re-do your privacy settings and what-not. This little gimmick though, really bugged me, especially when I am using my mobile. If you would rather it not auto-play, just follow these steps. Settings > Videos > Auto-Play Videos > On/Off. This will only turn it off on the platform you are using (i.e. pc/phone), so if you did this on your desktop, you will also need to go to your phone settings and do the same thing.

10 More tips for your iPhone

A couple of newsletters ago we had a few tips and tricks that you can do with your iPhone that some users weren’t aware of. I have found a few more that might help!


  • Make a passcode with letters instead of numbers
    • Go to Settings> General> Passcode
    • Turn off the setting that says ‘Simple Passcode’
    • A screen will appear asking you to change your passcode, with a full QWERTY keyboard below. The next time you unlock your phone, the keyboard will appear instead of just the number pad.
  • Have Siri read out your emails
    • This is great for those that love having hands free, but make sure there aren’t people around to get annoyed! All you need to do it say “Read my email” and Siri will tell you the sender’s name, the date/time of the message, and the subject line. You can also instruct her to “read my latest email” or ask, “Do I have email from [person]?”
  • Text TimeStamps
    • Ever get that text that says “I will be there in 20 mins”, but you don’t know when they sent it! I have had a few people ask me this, and it’s super easy! In iOS 7 all you need to do is touch and drag the message bubbles to the left.
  • See which planes are overhead
    • This is great for those plane spotters, or just because you can. All you need to do is ask Siri, “What flights are above me?” or, “ Planes overhead” and she will pull up a chart featuring each plane’s flight number, its altitude, and its angle.
  • Delete your typing with a shake
    • If you change your mind mid text you can just shake the phone, and an ‘Undo Typing’ box will come up. If you tap undo, but that was accident you can just shake your phone again and a ‘Redo Typing’ box will come up.
  • Detailed view of your calendar
    • Just turn your phone horizontally when you are in the calendar app and this will give you a more detailed view of your appointments.
  • Turn on CAPS lock
    • It can get frustrating continually pressing the shift arrow every time you are trying to type in caps.  If you just double tap the shift key it will keep your typing in capitals.
  • Multi-snap with your camera
    • If you hold down the shutter button in your camera you will automatically activate burst mode. Your phone will capture and save a ton of photos in quick succession.
  • Customize your vibrations
    • If you are one of those people like me that always keep their phone on silent, this will help you distinguish who is trying to get a hold of you. In your ‘Contacts’ app, you can enable different vibration patterns for different contacts. So if you’re waiting for a text from someone, but you could be riding a bike, or just not in a situation where you can pull your phone out, this can let you know when they message you.
  • Stop your music with a timer
    • I find this tip really useful when I am reading and cooking at the same time, or when I am falling asleep listening to music. All you need to do is go to ‘Clock> Timer> When Timer Ends’, then scroll all the way to the bottom and tap on ‘Stop Playing’.  Set your timer, and you can fall into a blissful sleep without having to worry about turning off your phone.


SaneBox Personal Email Organizer


Some people use their emails for just personal reasons, other to connect with family, others for business, and like the most of us, it is all of the above. If you can’t be asked to get multiple email address for different types of emails, you could invest in an email organizer. SaneBox offers a product that will recognize your relationships and how you usually respond and deal with certain emails and then it will filter them for you so that you will only see the important ones in your main inbox. It sorts everything else into another storage box for your review. It also allows snooze non-urgent emails for a later time/date/whenever you want to deal with it. To see all the extra benefits and features click here.

Virtual Reality Headsets the Race is Back On


VR Headsets have been back in the media for a couple of reasons lately. One of these is the much anticipated PS4’s project Morpheus. It features a head-mounted display with 1080p resolution and a 90° field of view. It features their new 3D audio technology that re-creates stereoscopic sounds in all directions. So like in real-life, if you look a certain way, something sounds louder than if you were facing the opposite it. When you move your head in the game, the sounds in the game will reflect that. It will also work with both the dual-shock and PlayStation Move controllers. It is still in its prototype phase, with no definite date for its public release.


The other main VR game player is the KickStarter launched company, Oculus. Other than coming out with an amazing product, Oculus has been bought by Facebook. There have been lots of ‘discussions’ on forums in regards to peoples opinion on this matter, but the truth is, they now have a lot of money that they can work with to provide a better product that in the end will be beneficial for all us consumers.

The Oculus Rift has a boxier look than the PS Morpheus, looks almost like a mini TV you latch on your head, yes it provides a ultra-low latency 360° head tracking, to give you that real life feel. Every movement you do is tracked in real time. Oculus Rift does give you a 100° field view, which is slightly more than the Morpheus is offering. That combined with its stereoscopic 3D view, creates an immersive virtual reality experience for the player.

There are a couple of rumours of one of the most respected names in the virtual reality field, Microsoft, releasing a product. At this time they say they are concentrating on new interactions with games that revolve around its Kinect system of camera-based motion control.

But stay tuned, I’m sure more players, dates, and information will be released soon.

Whats up in june


Welcome to summer! Hopefully June can keep up this amazing Vancouver weather, and slowly whittle out those rainy days but so far the weather has been great! We have been keeping really busy here at ITS, with new staff members and new clients we are growing and offering new services for our clients. In this newsletter we are going to take a look at the couple of VR sets out there, an email organizer solution, and some gadgets for your pets. As always, a handy tips and our deal of the month is included. Happy reading!



What’s in June’s Newsletter?

  • Virtual Reality Headsets- The race is back on
  • An easy solution for your emails- SaneBox
  • 10 More tips to do with your iPhone
  • Turn on/off Auto-Play video on Facebook
  • Windows 8.1 update – must install
  • Summer Tech Gadgets for Pets
  • Comings and Goings
  • Deal of the Month
  • Tech Tip of the Month
  • This Month in Tech History
  • June Events